Quality Systems Assessment Course

OBJECTIVES

• Teach delegates the skills and techniques to carry out Quality Systems Audits in a professional, results oriented manner.
• Demonstrate how Quality System audits can be conducted to check compliance with company policies and procedures as well as to drive improvement in business performance.
• Describe how some elements of ISO.9001, Business Excellence Model, GMP and related Quality Systems audits can be carried out using similar auditing techniques to drive business improvements.
• Provide the opportunity for delegates to practice their auditing skills during a live in house audit.

BENEFITS

• Learn how to become a good auditor and plan, conduct, report and follow up Quality System audits, based upon the ISO.19011 audit methodology.
• Apply to theories and techniques learnt in the training classroom in practical live audits in your own company (in-house courses only).
• Following the live audit(s), receive feedback, professional guidance and counseling from experienced auditors to further improve your auditing skills.
• Understand the advantages and limitations of ISO.9001, Business Excellence, GMP and related Quality Management System audits.
• Receive a training certificate after successfully completing the auditing course.

COURSE CONTENTS

• Assessing to ISO.9001:2000, Business Excellence Model, cGMP and related Quality Management System Standards.
• Audit Planning.
• Carrying out Internal and External Audits.
• Audit Reports.
• Audit follow up, verification of compliance to standards and continual improvement, audit closure.
• Practical in-house training audits, feedback of auditor's performance.
• Agree follow up actions.
• Presentation of auditor training certificates.