ISO.9000 Quality Management Systems
Our successful track record assisting over 180 international clients to achieve ISO.9001/2 and ISO.9001:2000 certification at the first attempt is based upon:-
- Extensive consultancy and industrial experience of ISO.9000 and BS.5750 going back to the 1980's.
- Audits and Reviews of the status of Clients' Quality Management Systems at the start (preliminary) and prior to certification (pre-assessment).
- Close partnership and involvement with senior management during the assignment to ensure ISO.9000 policies and procedures always support the company's business objectives.
- Knowledge of the client's business, especially chemicals, plastics, packaging, pharmaceuticals, food, tobacco and cigarette and related process industries.
- Strong, disciplined project management skills with emphasis on actions, targets, milestones and performance measurements.
- Training sessions tailored to the client's requirements.
- Emphasis on measurable business performances and continuous quality improvements rather than the simple achievement of gaining a “ISO.9000 certificate on the wall”.
Benefits
- Certification is a competitive advantage to operate in global markets.
- Improved quality image with customers.
- Quality Manual ensures that senior management document the Quality Policies, "the right things", which are critical to satisfy customer requirements.
- Internal work processes are documented and implemented to capture "the right way to do it" (Best Practices).
- “Doing things right first time” leads to reduction in scrap, waste, rework and customer complaints.
- Roles and responsibilities of key personnel are clearly defined and documented.
- Employees demonstrate increased ownership of their work processes and show more pride in working for a registered company.
- Companies with well documented Quality Systems have more success defending product liability claims.
- ISO. Registration results in fewer audits and assessments from customers.
- The requirements for implementation of Corrective and, more importantly, Preventive Action Systems drives continuous quality improvement of business processes.
For information of typical ISO.9000 programs, see Credentials.