Continuous Improvement Programs, CIP
Quality Quest have developed a structured approach to assist our clients to implement continuous improvement programs to enable them to anticipate and react quickly to the changing needs of customers.
All CIP assignments are tailored to the client's business objectives and our approach takes the management team though a process of discussions and agreements involving the mission, critical success factors, business performance objectives and supporting internal processes. Managed properly, this is a highly effective team building exercise.
Our role as Consultants in CIP assignments includes:-
- To facilitate the CIP processes and act as a catalyst in the successful implementation of continuous performance improvements.
- To provide an external stimulus to ensure results are achieved despite the distractions of day-to-day operational issues.
- To act as devils advocate in the positioning of the CIP programme within the overall business strategy.
- To give companies the benefit of experience of creating the right culture to facilitate change and avoid the pitfalls commonly associated with TQM/CIP efforts.
- To help management identify training and people development needs.
- To provide specialist knowledge and training, especially problem solving techniques.
- To assist with the leadership and team development normally necessary for successful CIP.
- To assist the company set up performance measurement systems to monitor the extent of continuous improvements.
- To provide the company with appropriate benchmarking feedback from best practice of other industries with experience of implementing CIP.
For information of typical CIP projects, see credentials.